They serve a segment of the economy representing nearly half of all household spending, which is why the folks at doxo founded the company in the first place. Paying the bills and managing the finances in a typical household is one of the most frustrating and confounding tasks every family has to face. On average, households pay at least 10 or more bills every month and pay them from several online accounts. They also have to deal with the occasional biller who refuses to take a credit or card and a number of websites that won’t work with a mobile phone or tablet.
More than a decade after their founding, the doxo personal finance system has millions of users, and the system has changed the way most of them pay their bills. It is the first crowd-sourced, consumer-centered bill paying solution. It means those millions of people can take full control of how they pay their bills, whether they do so via credit or debit card, direct transfer from a checking account or anything else that’s viable. They can also use a computer at home or they can use a phone or a tablet on the road. Recently, doxo worked to expand its entire operation, to make sure their customers know they are intent on preventing scams.
Sure, they have doubled their customer base, sure, but they have also expanded their customer service and support capability. At the same time, they are constantly expanding their partnerships with major companies like AT&T, whose 100 million customers can receive their bills and pay them through doxo. Their list of service providers runs the gamut, and includes industries such as utilities, finance, telecom, banking and insurance, among many other sectors.