Recently, the leaders at doxo expanded its entire operation, to make sure their customers know they are intent on preventing scams and warning hackers to stay away. After they doubled their customer base, they also expanded their customer service and support capability. At the same time, they are constantly working to expand their partnerships with major companies, to the point that 45,000 billers of all sizes allow customers to access their bills and pay them through doxo. That list of billers runs the gamut, and includes industries such as utilities, finance, telecom, banking and insurance, among many other sectors. It seems they are sending a warning to the competition; there are few bills that can’t be paid through doxo.
A decade after their founding, doxo can point to millions of users and they have had an impact on how those millions pay their bills. The doxo is the first crowd-sourced, consumer-centered bill paying solution. It means those millions of people can take full control of how they pay their bills, whether they do so via credit or debit card, direct transfer from a checking account or anything else that’s viable. They can also use a computer at home or they can use a phone or a tablet on the road.
The personal financial services segment of the economy that represents approximately half of all household spending. That is why the folks at doxo started the company in the first place. The act of managing and paying all the bills in a typical household is one of the most frustrating and confounding tasks every family has to face. On average, households pay at least 10 or more bills every month and many of them juggle several online accounts, the occasional creditor that won’t take a credit card and a number of websites that won’t work with a mobile phone or tablet.